Reactiv Media Limited (“Reactiv”) takes the security and privacy of the personal information that you provide very seriously and is committed to protecting and respecting your privacy. Reactiv takes every reasonable precaution to ensure that your information is used only in ways as outlined in this privacy policy (“Privacy Policy”) and Terms and Conditions (“Terms and Conditions”) found in the T&Cs page at the bottom of this website.

Reactiv is registered under the Data Protection Act 1998 (the, “DPA”) and the Information Commissioner’s Office (the, “ICO”) under registration number Z9925490 and operates in accordance with these laws, as well as The Privacy and Electronic Communications (EC Directive) Regulations 2003 (the, “Directive”).

This Privacy Policy will explain how Reactiv will use your information for marketing and other purposes and will explain who Reactiv may disclose your information to. This information can be found in the Third Party Partner Section of this Privacy Policy, which you can read further down this page. By submitting your details to Reactiv via this website, (the “Site”), or by telephone via call centre (the, “Call Centre”), you consent to Reactiv’s use of your personal information in accordance with this Privacy Policy.

This policy (together with the Terms and Conditions and any other documents referred to on it) sets out the basis on which any personal data Reactiv collects from you, or that you provide to Reactiv, will be processed by Reactiv. Please read the following carefully to understand Reactiv’s views and practices regarding your personal data and how we will treat it.

Telephone Preference Service (TPS)

If you are registered with the telephone preference service (TPS) you understand that by agreeing to the terms of this privacy policy you are giving express consent for Reactiv and their third party companies to contact you via telephone and SMS for the purpose of progressing your application(s).

Further information is available on the ICO website found here:

Information We May Collect From You

Reactiv may collect and process the following personally identifiable information about you from your use of the Site:

  • Information that you provide by filling in forms on the Site. This includes information provided at the time of registering to use the Site, subscribing to a service, posting material or requesting further services or information, including but not limited to your name, address, email, telephone number, date of birth, age, sex;
  • Information you provide if you enter into a competition (as applicable) on the Site;
  • Information that you provide if you choose to complete a survey or questionnaire on the Site;
  • Information you provide to us when contacting us, e.g. to report a problem with the Site; and
  • Details of your visits to the Site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.

IP addresses

Reactiv may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers or third party marketing partners. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.


Cookies are small data files, applied by the majority of websites, which transfer text-only information to the browser of your computer. The Site requires the use of cookies in order for it to work effectively. Some cookies are essential in order to enable you to move around the Site and use its features, such as enabling you to sign in to the Site. These cookies don’t gather information about you that could be used for marketing or remembering where you have been on the internet. This category of cookies cannot be disabled. Reactiv also use cookies to improve your experience of the Site as well as to provide information to Reactiv.

By using the Site you accept the use of cookies. You may control the cookies used by the Site by modifying the settings in your browser to change your cookie preferences. If cookies are disabled, this may mean that the Site will not work effectively. For more detailed information about cookies and how they can be managed and deleted please visit

Where We Store Your Personal Data

The information that Reactiv collects from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for Reactiv or for our advertisers, service providers suppliers or third party marketing partners. Such staff may be engaged in, among other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Reactiv will take all appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

All information you provide to Reactiv is stored on our secure servers. Where Reactiv has given you (or where you have chosen) a password which enables you to access certain parts of the Site, you are responsible for keeping this password confidential. Reactiv asks you not to share a password with anyone. You are responsible for all usage of the Site through your password, including use by a third party authorised by you. Reactiv may assume any person accessing the Site through your password is authorised to do so.

Unfortunately, the transmission of information via the internet is not completely secure. Although Reactiv will do our best to protect your personal data, Reactiv cannot guarantee the security of your data transmitted to the Site and any transmission is at your own risk. Once Reactiv has received your information, Reactiv will use strict procedures and security features to try to prevent unauthorised access. Such procedures shall be in compliance with our internal security policy and all applicable laws, including the DPA, ICO and Directive.

Uses Made of Your Information

Reactiv may use information held about you in the following ways:

  • to contact you about products or services that you have requested or that you have requested further information on;
  • to contact you regarding products or services that Reactiv, our group companies or our carefully selected third parties think may interest you;
  • to carry out Reactiv’s obligations arising from any contracts entered into between you and Reactiv;
  • to notify you about your account details if you register to use a secure part of the Site;
  • to send you information you have asked for and to respond to any requests, enquiries or complaints you may make to Reactiv;
  • to contact you to ask for feedback about Reactiv’s services and the Site; and
  • to notify you about changes to this Privacy Policy and the Site.

Disclosure of Your Information

Reactiv may disclose your personal information to any member of Reactiv’s group, which means Reactiv’s affiliates, subsidiaries, or Reactiv’s ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

Reactiv may also disclose your personal information to third parties (all of who fall within the sectors listed in the Third Party Partner section of this Privacy Policy):

  • that have been carefully selected by Reactiv, so that they can contact you about their products and services which they think may interest you;
  • where you have requested further information about their product or services;
  • in the event that Reactiv buys any business or assets, in which case Reactiv may disclose your personal data to the prospective buyer of such business or assets;
  • if Reactiv or substantially all of its assets are acquired by a third party, in which case personal data held by Reactiv about its customers will be one of the transferred assets; and
  • if Reactiv is under a duty to disclose or share your personal data in order to:
    • comply with any legal obligation or applicable laws;
    • respond to governmental enquiries (or enquiries from a legal, governmental or quasi-governmental or local authority agency or Internet protection agency of any type);
    • comply with a valid legal process or procedure;
    • in order to enforce or apply the Terms and Conditions and other agreements; or
    • to protect the rights, property, or safety of Reactiv, our customers, the Site, our users of the Site or others.

Reactiv may also provide your information if it includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

If at any time you prefer not to receive any marketing messages, you can unsubscribe at any time. Please see below on how to unsubscribe under the Your Rights section of this Privacy Policy.

Third Party Partners

It is irrevocably understood that by agreeing to the terms of this privacy policy explicit consent is given for third party marketing material relevant to the User. This includes, but is not limited to, social and financial products, promotions and services using email, telephone, SMS and post mediums on an annual or bi-annual basis.

Here is Reactiv’s list of sectors whereby Reactiv’s valued, third party data partners who fall within such sectors may send you marketing messages via email, telephone, SMS or post:

  • Travel
  • Lottery
  • Gambling
  • Pension
  • Charity
  • PPI
  • Personal Injury
  • Telecommunications
  • Daily Deals
  • Gardening
  • Broadband
  • Utilities
  • Fashion
  • Automotive
  • Life Insurance
  • Home Insurance
  • Motor Insurance
  • Private Medical Insurance
  • Competition Sites
  • Mobility
  • Home Improvement
  • Loans
  • Freebie Sites
  • General Marketing

Your Rights

You can withdraw your consent to the use of your details for marketing purposes at any time. You can either:

  • Unsubscribe from receiving marketing communications that are not of interest to you by following the instructions on the marketing communication or emailing; or
  • Contact us at Reactiv Media Limited, Elant House, Old Power Way, Elland, West Yorkshire. HX5 9DE. United Kingdom or at


The Site may, from time to time, contain links to and from the websites of Reactiv’s partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Reactiv does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet Reactiv’s costs in providing you with details of the information Reactiv holds about you.

Changes to Reactiv’s Privacy Policy

Please note that this Privacy Policy forms part of the Terms and Conditions for use of the Site and forms part of the agreement between you and Reactiv. Reactiv may, from time to time, amend this Privacy Policy, in whole or in part, in Reactiv’s sole discretion. Any changes to this Privacy Policy will be effective immediately upon the posting of the revised privacy policy on the Site. Depending on the nature of the change, Reactiv may announce the change: (a) on the home page of the Site; or (b) by email, if Reactiv has your email address. In any event, by continuing to use the Site following any changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Privacy Policy, as it may be amended from time to time, in whole or part, you must not use the Site.

Useful Information

For useful information about data protection you can visit:


Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to Reactiv Media Limited at Elant House, Old Power Way, Elland, West Yorkshire. HX5 9DE. United Kingdom.